VMware virtual desktops get an integrated UCC and video conferencing solution with View-- a joint effort between Mitel, Vidyo and VMware. 

The system combines the Mitel virtualised Unified Communicator Advanced client and the VidyoConferencing collaboration solution into a single unified solution on VMware virtual desktop infrastructure (VDI).

The companies claim the system represents a technology breakthrough. It breaks communications in 2 pieces-- rich media and call-processing (setting up connections). The call-processing component goes through Read more...

Over 75% of multinational companies in Europe are either evaluating or planning to roll-out Unified Communications-as-a-Service (UCaaS), at least according to a Q2 2012 survey from Orange Business Services and Cisco. 

The number of companies currently using the technology is still small, mind-- 8.2% of survey respondents are deploying UCaaS while 6.1% use the technology already. 

However 61.2% of participants are going through the evaluation process of signing up to UCaaS, meaning (in the least) interest is significant.

Why would customers go for Read more...

NEC announces Univerge 3C-- a united communications (UC) solution enabling secure communications anywhere, anytime with a common user experience across "any device or environment."

The solution delivers IP-PBX, a set of voice features and UC and collaboration applications one can tailor to specific business needs. 

The software operates across premise, cloud or hybrid cloud and provides web-oriented UC tools through a single application platform. It makes use of existing enterprise web and security infrastructure and supports the BYOD trend by working Read more...

Toshiba launches VIPedge-- a scalable cloud-based telephone solution designed for organisations wanting a unified communication system without the need for an onsite system. 

The service is available as a per-user subscription. 

It is compatible with Toshiba's IPedge and phones (including IP5000 desk phones and IP4100 wireless handsets), and allows migration to an on-premises system once the organisation grows. 

Features include unified communications (via Toshiba Call Manager), click-to-dial presence, IM, CRM program integration (Salesforce.com, Read more...