Infrastructure services provider CompuCom announces a partnership with German automation specialist Arago-- one integrating the HIRO artificial intelligence solution in CompuCom managed services.
HIRO (or Human Intelligence Robotically Optimised) is a problem-solving artificial intelligence platform able to a automate process across the entire IT stack, essentially taking over nearly every task a human admin can do. The result, CompuCom claims, is less server downtime as HIRO can find and triage issues, identify solutions and recommend corrective measures more quickly and with greater certainty.
In addition, HIRO has built-in continuous learning and self-optimisation, allowing it to solve and perform complex IT tasks and process autonomously.
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